Tools designed for the
art of selling.
Gemsoft isn't just software; it's a digital extension of your showroom. Every tool is crafted to enhance the high-touch service your clients expect.
Tailored to Your Needs
Whether you need better insights, automated follow-ups, or a complete CRM overhaul, Gemsoft has a tier designed for your jewelry store.
Reporting Dashboard
Tier 1
Ideal for stores that already have a successful follow-up system and CRM in place.
- Lead Source Tracking: See exactly where leads come from (Meta, Google, etc.)
- Revenue Attribution: Track purchases and dollar amounts from each source
- ROI Analysis: Identify your best performing marketing channels
Dashboard + AI Tools
Tier 2
Ideal for stores that want a more hands-off approach to following up with leads.
- Everything in Tier 1
- AI Lead Follow-up: Custom agent ensures no opportunity is missed
- 24/7 AI Chat Widget: Engage website visitors instantly
- SMS Engagement: Auto-responses to incoming lead messages
- AI Appointment Booking: Automated scheduling conversations
Full CRM
Tier 3
Ideal for stores that want a more hands-on approach to following up with leads.
- Everything in Tier 1 & 2
- Complete CRM Platform: Centralized lead management
- Direct Lead Flow: All leads enter Gemsoft automatically
- Instant Notifications: Real-time alerts for your team
Luxury Clienteling & CRM
Turn transactional data into personal relationships with our advanced jewelry CRM. Know every anniversary, preference, and purchase history before they walk in the door.
- Unified Customer Profiles
- Automated Birthday Wishes
- Purchase History Analysis
Marketing Automation
Drive repeat sales on autopilot. Our jewelry store marketing automation tools send personalized offers and review requests without you lifting a finger.
- Automated Review Requests
- Google & Facebook Sync
- ROI Tracking Dashboard
Text-to-Pay
Close sales instantly, anywhere. Send secure payment links via text and get paid before the phone call ends.
- Secure Payment Links
- Next-Day Deposits
- Fraud Protection
Unified Messaging
Stop checking five different apps. Manage texts, webchats, Instagram DMs, and Facebook messages in one streamlined inbox.
- All-in-One Inbox
- Team Assignments
- Template Library
White-Glove Onboarding
Switching software shouldn't be stressful. Our dedicated concierge team handles the entire migration, training, and setup for you.
Dedicated Manager
A real human expert assigned to your account.
Zero Downtime
We migrate your data while you keep selling.
Meet Sarah, your dedicated success manager.
Every client gets personal onboarding and strategy calls.